Website Help

Are you going to be posting your weekly flyer on-line?

On-line flyers can be found in our "Weekly Flyer" section under "Flyers & Offers". They are updated weekly and customers have the ability to make a grocery list.

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Do you offer online Grocery shopping?

Online shopping with home delivery is not currently available.

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What is my browser cache and why should I clear it?

Caching refers to your browser's ability to store visited web pages on your hard drive. Caching is helpful because it allows a page to be accessed from your hard drive — instead of from an Internet source. This can help you access pages more quickly. However, if your browser retrieves a page from its cache instead of the Internet source, the page displayed may not be the most recent version. It is important to periodically clear your browser's cache so your browser can retrieve an updated version of a page. It is especially important to clear your cache if you have received an error message and are trying to correct the error. See your browser's help menu for more information on performing this function. 
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What is encryption and why do I need it?

Encryption refers to the practice of scrambling data so unauthorized parties cannot decipher it. It is important that your confidential information remain secure as it is passed between your PC and the issuer's server. To ensure your information is as secure as possible, we require that your browser use 128-bit encryption. This is the most secure browser technology currently available. 

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My computer screen does not display an entire page. I have to use the bottom scroll bar to view all the information. How can I reduce the scrolling?

The scrolling results from a combination of your desktop settings and your display font settings. The website has been optimized for a desktop setting of 800 by 600 pixels. To change your desktop setting in Windows 95, select Settings and Control Panel from the Start button. Double-click on Display and then click on the Settings tab. Under Desktop Area, drag the slider to see the settings available. Your monitor and display adapter determine whether you can change your screen resolution. You can achieve the optimum results by selecting 800 by 600 pixels as the size of the desktop area. In Windows 3.1, open the Main program group in Program Manager. Double-click on the Windows Setup icon and then select Options, Change System Settings. Choose the Display option and select an 800 by 600 display if available. You may need to use your graphics adapter or Windows install disks to complete the process. You can also reduce the scrolling by changing the font size in your browser. When using Netscape, select View from the Command Menu, then choose Decrease Font. Repeat these steps if necessary. With Internet Explorer, select View from the Command Menu, then choose Internet Options and Fonts under the General tab. Click on the Font size arrow to select a smaller font.

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Can I check stock availability online?

Unfortunately, at this time customers are unable to check individual store product availability; however, you can access information about some of the products that we offer by visiting our website at http://www.presidentschoice.ca/

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Are you going to be offering on-line grocery shopping?

There are no plans at present to make widely based on-line grocery shopping available in the near future. We do offer on-line shopping in the areas of flowers, photo finishing, PC Gift Baskets and of course our President's Choice Banking, with more to come. Check back often to catch up on our new features and services.

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Is the Flower Markets site secure for credit cards?

The Floral Shop site uses 128-bit (the highest standard available) security encryption to send and receive any credit card information for your orders. If you are not comfortable using your credit card over the Internet please telephone our customer service and we will process your order and credit card details over the phone.

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